Event Description
Join representatives from the Public Services Health & Safety Association (PSHSA), Nurses and Nurse Practitioners of BC (NNPBC), and the BC Dental Hygienists’ Association (BCDHA) for a webinar on workplace violence prevention, de-escalation, and post-incident response in healthcare settings, with a focus on nurses, nurse practitioners, and dental hygienists in British Columbia.
Grounded in BC occupational health and safety requirements and trauma-informed, culturally safe practices, this webinar will explore factors that contribute to workplace violence, practical de-escalation techniques, personal safety considerations, organizational responsibilities, and reporting requirements.
Viewers will also learn about post-incident response strategies, including reporting, recovery, and available supports and resources. The webinar will include interactive polling and a moderated Q&A period. A recording of the session will be posted online after the event.
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Learning Objectives:
- Recognize common factors that contribute to workplace violence in healthcare settings.
- Apply practical de-escalation and personal safety strategies in clinical environments.
- Understand organizational responsibilities, reporting requirements, and post-incident response practices.
Speaker
Olena Chapovalov, RN, MPH, CRSP, is a Health and Safety Consultant with the Public Services Health & Safety Association and has nearly 20 years of experience in workplace violence prevention and employee wellbeing.
Olena’s background spans complex continuing care, long-term care, and mental health and addictions care. Her work focuses on translating research into practical safety initiatives that support safer public service workplaces.
Panelists
- Alayna Payne, Director, Practice Excellence, Policy & Knowledge, Nurses & Nurse Practitioners of BC
- Nicole Doré, Manager, Practice, Education & Research, Nurses & Nurse Practitioners of BC
- Shannon Wilson, Practice and Education Manager, BC Dental Hygienists’ Association